Reference

Privacy Policy for your account

Your account data, cookie choices, and payment records for DANA, OVO, GoPay and QRIS are handled under this Privacy Policy before you open the lobby.

Account data scopeCookie controlDANA recordsQRIS privacyLocal law access
antri88 Privacy Policy for your account
PRIVACY CONTACTS

3 privacy contact paths

A privacy request should reach the right queue without making you repeat the same details. We support chat, email, and the account privacy form, so you can choose the path that fits your case. For faster checks, include your registered phone number, payment rail used, and the date of the account action. We never ask for your wallet PIN, OVO security code, or full device password.

Team online

Live chat

Use the chat bubble after sign-in for quick privacy questions about cookies, recent logins, or a DANA receipt. Our team answers in English and Indonesian from 09:00 to 01:00 WIB, with privacy cases tagged for follow-up.

Email request

Send privacy requests to the email shown in your account footer, using the subject line Privacy Request. Add your username, registered mobile number, and the payment method involved so we can match the case safely.

Account form

Open Account > Profile > Privacy to ask for correction, access, or deletion checks. The form records your request time, device type, and reply channel, helping us keep a clear privacy case trail.

ACCOUNT SAFETY

6 privacy controls inside your account

Privacy work is handled as an account process, not a loose message thread. We separate wallet records from gameplay logs, restrict staff access by task, and check sensitive requests before making changes.

Data we collect

We collect account details you provide, wallet references, login time stamps, device type, and support messages. Game room actions such as Fishing God or Basketball Betting sessions are linked to account safety checks, not public display.

Cookie choices

Cookies keep your session active, remember language choice, and detect risky sign-ins. You can clear them from your browser settings; after that, we may ask you to verify again before opening the wallet page.

Wallet records

DANA, OVO, GoPay and QRIS records are kept with payment references, time stamps, and account ID. We use them for reconciliation, failed transfer checks, and privacy dispute handling when a payment question reaches support.

Login checks

New-device access may ask for a code or extra account detail before wallet pages load. This protects your privacy when your phone is replaced, your browser is cleared, or your sign-in pattern changes.

Retention schedule

We keep records only for account operation, payment checks, security, and legal duties. When a record no longer has a valid purpose, we remove it or detach it from details that identify you.

Change requests

You can ask us to correct account data, check stored records, or remove details that are no longer needed. We verify identity first, then reply through chat, email, or your account privacy form.

Common privacy questions answered

These answers explain how the Privacy Policy applies when you register, sign in, use DANA, OVO, GoPay or QRIS, and contact support. They are written for account holders in Indonesia who want clear steps, not legal jargon. If your case involves local law, payment partner checks, or account access, we will confirm what we can do after verifying ownership.

We collect the details needed to create and secure your account, such as username, registered phone number, password record, device data, and login time stamps. Payment activity adds DANA, OVO, GoPay or QRIS references.

We share payment records only when needed for processing, reconciliation, fraud checks, support disputes, or legal duties. For example, a QRIS reference may be checked with a payment partner to confirm a wallet action.

Yes. Use Account > Profile > Privacy or contact support from 09:00 to 01:00 WIB. We verify your registered phone number and recent account activity before sending a response through your chosen channel.

Cookies help keep you signed in, remember your language choice, and flag unusual device activity. If you clear browser cookies, you may need to sign in again and complete an extra account check.

We keep wallet records while they are needed for payment checks, dispute handling, account security, and legal duties. When that purpose ends, we remove the record or separate it from details that identify you.

Yes. Start from Account > Profile > Privacy or contact chat after signing in. We may ask for a recent QRIS or GoPay reference to confirm account ownership before changing sensitive details.

After closure, we restrict account access and keep only records needed for payment checks, security, dispute handling, or legal duties. Data with no valid purpose is removed or detached from details that identify you.